2018 Programme

  • Lunch Break (13:00 - 14:30)
    At Exhibition Hall (Convention Hall B1)
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  • Tech Talks (13:30 - 13:45)
    By Sony

    Location: Booth No. 33, Exhibition Hall

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  • Tech Talks (14:00 - 14:15)
    By Siemens Healthineers

    Location: Booth No. 27, Exhibition Hall

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  • C-Level Stream (14:30 - 16:00)
    JCI CEO Forum: - Integrated care: Is your hospital future-ready?

    Location: Lotus 7 room

    One feature of a future-ready hospital is integrated care, providing care not just in the hospital but in the community as well.

    This session will talk about:

    • What integrated care is – where it begins and where it ends
    • Why integrated care makes sense
    • How to set up integrated care: making the first step toward integrated care
    • How to ensure the quality & service of care outside the hospital
    • Impact of accreditation in community care

    Chairperson:
    Ms. Paula Wilson, President & CEO, Joint Commission International (USA)

    • 2:32 PM
      Speaker A
      Speaker(s):
      Mr. Phua Tien Beng, Chief Executive Officer, Singapore Operations Division, Parkway Pantai Limited , Singapore
    • 2:47 PM
      Speaker B
      Speaker(s):
      Dr. Mohamed Ali Karkoukli, Acting Group Chief Total Quality Officer, Corporate Total Quality Division, Abu Dhabi Health Services Company – SEHA , UAE
      Pdf
    • 3:02 PM
      Speaker C
      Speaker(s):
      Dr. Poramaporn Prasarttong-Osoth, Chief Operating Officer, Bangkok Dusit Medical Services / CEO Group 1, Bangkok Hospital , Board of Director, Bangkok Dusit Medical Services PCL , Thailand
      Pdf
    • 3:17 PM
      Speaker D
      Speaker(s):
      Assoc. Prof. Visit Vamvanij, Director, Siriraj Hospital , Thailand
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  • Safety, quality & accreditation (14:30 - 16:00)
    B1. Creating cost effective care while ensuring quality service and patient safety

    Location: Lotus 3&4 room

    • What is patient-centred care?
    • Does quality of care increase cost? Major drivers of cost
    • Prioritising quality and outcomes – deciding how to spend your time and money for maximum results

    Moderator:
    Dr. Ajay Aggarwal, Healthcare Underwriter and Risk Analyst, Allied World Assurance Company (United Kingdom)

    • 2:32 PM
      Speaker A
      Speaker(s):
      Dr. Sandhya Mujumdar, Deputy Director, Medical Affairs, National University Hospital, Singapore
    • 3:02 PM
      Speaker B
      Speaker(s):
      Mr. Thomas Joseph Schaefer, Chief Quality & Medical Affairs Officer (Group), Hoan My Medical Corporation , Vietnam
      Pdf
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  • Healthcare 4.0 (14:30 - 16:00)
    B2. Implementing EHR/EMR in Asia: challenges and opportunities

    Location: Lotus 12

    • Case scenario: How the region is adopting and implementing EHR/EMR in their local organisations
    • Vendor financing: Alternative to high cost of technology
    • Identifying objective interoperability measures and effective implementation solutions

    Moderator:
    Dr. Sunil K Khetarpal, COO & MS, Rajiv Gandhi Cancer Institute and Research Centre (India)

    • 2:32 PM
      Speaker A
      Speaker(s):
      Mr. Hing-Loi Hui, Chief Systems Manager, Hong Kong Hospital Authority, Hong Kong
      Pdf
    • 3:02 PM
      Speaker B
      Speaker(s):
      Brett C. Medel, Group Chief Information Officer, The Medical City , Philippines
      Pdf
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  • Talent management (14:30 - 16:00)
    B3. How to build an effective team and culture - among doctors, junior residents, nurses, and allied health workers

    Location: Lotus 5&6

    • Identifying a champion within the various divisions
    • Case strategies applied to teams to foster teamwork between hospital staff
    • Trainings and activities that promotes effective team communication
    • Implementing an open culture by giving and processing feedback

    Moderator:
    Dr. Elmer Pedregosa, Hospital Administrator, Iloilo Mission Hospital / President, Private Hospital Association of Western Visayas / National Vice President for Visayas, Private Hospital Association of the Philippines, Inc.

    • 2:32 PM
      Speaker A
      Speaker(s):
      Mr. Benedict Stanberry, Principal, IHLM, United Kingdom
      Pdf
    • 3:02 PM
      Speaker B
      Speaker(s):
      Ms. Sallyanne English, Worldwide Senior Industry Solutions Manager – Healthcare, Microsoft, Australia
      Pdf
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  • Patient care & engagement (14:30 - 16:00)
    B4. How to build a hospital which improves the patient and caregivers’ experience

    Location: Lotus 1&2 room

    • Why is this important? A cost-benefit analysis of before and after improvement
    • Involving various divisions and the patient in facility design
    • Attracting patients with amenities, modern-design and innovation
    • Designing Exceptional Hospitals Through Co-Production with Patients

    Moderator:
    Dr. Arif Mahmud, Senior General Manager, Apollo Hospitals Dhaka (Bangladesh)

    • 2:32 PM
      Speaker A
      Speaker(s):
      Mr. Nick Robinson, Director, VK Architects & Engineers, Asia Pacific
      Pdf
    • 2:52 PM
      Speaker B
      Speaker(s):
      Dr. Vibash Wijeratne, Medical Director, Ninewells Hospital , Sri Lanka
      Pdf
    • 3:12 PM
      Speaker C
      Speaker(s):
      Prof. Paul Barach, Clinical Professor, Wayne State University School of Medicine , United States of America
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  • Networking Break (16:00 - 16:30)
    Coffee at the Expo Hall
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  • Launch & beer reception (16:00 - 16:30)
    By VK Architects & Engineers

    Location: Booth No. 01, Exhibition Hall

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  • C-level Stream (16:30 - 18:00)
    Value Creation Forum

    Location: Lotus 7 room

    If value-based healthcare delivery and pricing is the answer then why not just do it? What are the challenges in implementation 

    • Defining value: patient and hospital’s perspective
    • The marketing perspective: how value-based healthcare can change the delivery of hospital services 

    Chairperson:
    Dato’ Dr. Jacob Thomas, Chairman, Ramsay Sime Darby Health Care/ President, Association of Private Hospitals of Malaysia

    • 4:32 PM
      Speaker A
      Speaker(s):
      Prof. Eric Finkelstein, Professor of Health Services and Systems Research, Duke-NUS Medical School , Executive Director, Lien Centre for Palliative Care , Singapore
      Pdf
    • 5:02 PM
      Speaker B
      Speaker(s):
      Mr. Kantaporn Harnphanich, Chief Marketing Officer, Bangkok Chain Hospital , Thailand
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  • Safety, quality & accreditation (16:30 - 18:00)
    C1. How to reduce medical errors: nurses and doctors perspective

    Location: Lotus 5&6 room

    • Setting up standard procedures and policies such as Six Sigma to minimize/completely eradicate oversight
    • Considering workload: are they doing too much causing them to commit error?
    • Using technology and software to augment systems 

    Moderator: 
    Mr. Krishna Ayagari, VP for Asia, Wolters Kluwer Clinical Effectiveness (Asia)

    • 4:32 PM
      Speaker A
      Speaker(s):
      Prof. Quek Swee Chye, Chairman, Medical Board, National University Hospital , Singapore
    • 5:02 PM
      Speaker B
      Speaker(s):
      Mr. Amitabh Saxena, Chief Executive Officer, Anexas, India
      Pdf
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  • Healthcare 4.0 (16:30 - 18:00)
    C2. Becoming a smart hospital: Why and how

    Location: Lotus 12

    • Defining smart hospitals and how hospitals can adopt
    • Challenges and benefits of a smart hospital
    • The importance of human factors in designing smart hospitals of the future

    Moderator:
    Prof. Arif Faisal, Director, Universitas Gajah Mada Hospital (Indonesia)

    • 4:32 PM
      Speaker A
      Speaker(s):
      Dr. Heri Iswanto, Deputy Dean of Academics, Faculty of Health Science, University of Pembangunan Nasional "VETERAN" Jakarta, Indonesia
      Pdf
    • 5:02 PM
      Speaker B
      Speaker(s):
      Prof. Paul Barach, Clinical Professor, Wayne State University School of Medicine , United States of America
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  • Talent management (16:30 - 18:00)
    C3. How to learn effective communication and teamwork to improve service

    Location: Lotus 3&4

    • Fostering open communication with the team: open-door policy, two-way feedback, team building activities, etc.
    • Utilising online tools and programs to increase efficiency and productivity

    Moderator:
    Mr. Maung Maung Aung, General Manager, Pun Hlaing Siloam Hospital (Myanmar)

    • 4:32 PM
      Speaker A
      Speaker(s):
      Prof. Laksono Trisnantoro, Lecturer and Researcher, Gadjah Mada University , Indonesia
      Pdf
    • 5:02 PM
      Speaker B
      Speaker(s):
      Mr. Richard Lirio, Chief Operating Officer, Tagaytay Medical Center, Philippines
      Pdf
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  • Patient care & engagement (16:30 - 18:00)
    C4. How to provide premium care and keep a sustainable way for the hospital

    Location: Lotus 1&2 room

    Moderator:
    Prof. Rene Domingo, Professor, Asian Institute of Management (Philippines)

    • 4:32 PM
      A. Helping nurses and medical staff in providing premium care to patients
      Speaker(s):
      Ms. Karin Jay, Vice President, Global Services, Planetree, USA
      Pdf
    • 5:02 PM
      B. Thai HA: The sustainable way for Hospital Management
      Speaker(s):
      Dr. Kittinan Anakamanee, Chief Executive Officer, The Healthcare Accreditation Institute , Thailand
      Pdf
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  • Welcome Reception and Fellowship Night (18:00 - 19:30)
    “Celebrating Amazing Thailand”

    At the Exhibition Hall, Level 22

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